If Amazon revoked your selling privileges, your listing was suspended, or you want to PREVENT that from happening...this guide is for you!
In a poll by WebRetailer in 2016, 86% of Amazon sellers were afraid of suspension. And, to be perfectly honest, some are right to be concerned. Of course, putting all of your eggs in one basket is problematic, no matter how big and shiny and financially successful that basket can make you.
We have helped HUNDREDS upon HUNDREDS of Sellers with a broad variety of compliance and policy issues on Amazon. In this comprehensive guide, we walk you STEP-BY-STEP through each type of enforcement action that a seller may face, explaining the whys and wherefores...all from an inside-Amazon perspective.
Best of all, we've included a video recorded LIVE with Rachel Johnson Greer walking through a mock listing reinstatement, PLUS template plans of action for EVERY SINGLE TYPE of suspension situation! While there is no one-size-fits-all approach to seller performance with Amazon, you can understand better what you may be facing and give yourself the most EXPERT, fighting chance at reinstatement so you can get back to selling as quickly and healthily as possible!
Have you ever been lucky enough to see the light in a student’s eyes when they finally master a difficult concept or grasp something they previously couldn't? Hi! I'm Rachel Johnson Greer, and I taught at the secondary and collegiate level before leaving academia for Amazon in 2007. But as they say, you can take the teacher out of the classroom, but you can’t take the classroom out of teacher!
Through 8+ years of leading new programs at Amazon, acting as team lead, then as a people and project manager, my depth of experience in Amazon's local and global Retail and Marketplace is unparalleled.
In fact, I now speak around the globe on product safety and compliance, offer product development and Seller account growth training programs based on my (and my team's!) 60+ years of experience, and manage client accounts for strategic growth as Founder, Managing Partner, and principle consultant at Cascadia Seller Solutions...where we are passionate about honestly EMPOWERING entrepreneurs.
"I was miserably failing at answering Seller-Performance questions and concerns regarding one of my products. I spent hours writing up what I thought was an excellent plan of action to correct the issue at hand. Only to find that I was digging a deeper grave for myself. Seller Performance kept rejecting my appeals, creating unnecessary stress and anxiety for me.
We have put our blood, sweat and tears into our business and it is unsettling that Amazon can take that away from us so quickly.
Once I accepted that I was spending hours fighting a losing battle; I just did not have the knowledge base or the skill on how to protect my product. I turned to Cascadia for their expertise and help. Their team was comforting and understanding to my situation. A huge weight was lifted off my shoulders once they took point.
Don’t waste your time trying to figure out to to respond to Seller Performance. Your time is more valuable focused elsewhere in your business.
Hire Cascadia right away to handle this for you. You will not regret it."
- Kevin Rizer, Private Label Movement 2.0