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Jumpstart: Customer Service
Creating a 5-star Customer Experience
Day 1 - Sources of Customer Interactions on Amazon (air date: 22 July 2019) (61:20)
Day 2 - Using Templates for Amazon Buyer Messages (air date: 23 July 2019) (57:14)
Day 3 - Product Reviews and Customer Questions & Answers (air date: 24 July 2019) (53:53)
Day 4 - Sourcing Actionable Insights from Your Returns (air date: 25 July 2019) (63:06)
Day 5 - Customer Experience and Outsourcing Off-Amazon (air date: 26 July 2019) (65:58)
Day 3 - Product Reviews and Customer Questions & Answers (air date: 24 July 2019)
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