This course was created with the
course builder. Create your online course today.
Start now
Create your course
with
Autoplay
Autocomplete
Previous Lesson
Complete and Continue
Training for Amazon Account Management
Getting Started - Rachel Johnson
Getting Started as a Cascadia Team Member
Part 1 of 2 - Teamwork - Basics, Time Tracking (18:01)
Part 2 of 2 - Using Teamwork in Detail (52:52)
Terms & Acronyms
Adding Marketing or Visual Content to Teamwork Projects
Getting Paid as a Contractor (20:58)
Performance Tracking in Traction Tools - QA, Completed Tasks (17:39)
Part 1 of 2 - Logging into Seller Central - QR Code, Teamwork (6:17)
Part 2 of 2 - Logging into Seller Central Accounts IF NO QR CODE (8:28)
Recurring Tasks: Managing Inventory Planning - James Ford-Bey
Instock Planning (55:21)
Removal Orders
Managing Custom Shipping Plans for Clients with Prep Centers (23:08)
Inventory planning, creating a shipping plan, and moving it to a shipment (47:25)
Recurring Tasks: Inventory Expense Management - James Ford-Bey
Reimbursements for Returns (12:39)
FBA Shipment Reimbursements (Coaching call w/Matt Gonnella) (41:05)
Making Grab Bags to use Overstock
Managing Excess Inventory - Drive Traffic or Conversion (22:23)
Investigating High Return Rate Products (49:17)
Recurring Tasks: Advertising Optimization, Promotions, Coupons, and Deals - Autumn Echols
How to Add and Edit Coupons (9:14)
Advertising Optimization - Step 1 (Pausing Poor Bids) (18:31)
Advertising Optimization - Part Two (Proven Ads Coaching w/Matt Gonnella) (45:28)
Reviewing Existing Advertising Results to Build an Ads Plan (30:14)
Recurring Tasks: Catalog Management and Updates - James Ford-Bey
Getting Started in Catalog
Creating and Uploading Flat Files (64:01)
Contacting Seller Support (91:47)
Bulk Uploading Merchant Fulfilled Listings (42:16)
MFN Listings and Identifying Issues, Coaching call w/Matt Gonnella on bulk MFN listing creation
Flat Files Focusing on Variations and Potential Upload Issues (38:47)
Creating Variations Manually (126:50)
Managing Rogue Listings and Merging ASINs (65:56)
Troubleshooting order issues/submitting a support ticket to resolve (17:37)
Troubleshooting/resolving image suppressions (33:02)
Transferring Catalog Content from One Account to Another Account (37:10)
Flat Files - Part 1 (31:24)
Flat Files - Part 2 (31:19)
Virtual Bundle Creation
Recurring Tasks: Pricing and Payments - Rachel Johnson
Updating Prices (14:55)
Creating Automated Pricing Rules (36:13)
Recurring Tasks: Managing Performance and Warnings - Malia Kim
Getting Started in Performance
Callouts SOP for Daily Issues
Salmon Report Phone Call (74:36)
Reinstatement Discussion with Client - Zupnick Phone Call (22:24)
Issues Found in Dailies for Ops Team and Escalations to Consultants (58:14)
Dailies Training - Overview of Issues and Concerns & Dailies QA (80:36)
Managing Metrics Reports when Reviewing a Client Account (SET) (22:37)
SET Training (33:01)
Steps to complete a Safety appeal (34:59)
Content Marketing: Basic Written Content - Bullets, Description, Titles - Erin Zelnio
CSA Training and Q&A (53:37)
Title and Bullet Optimization for Ideal Keywords using Advertising Reports (26:41)
Title and Bullet Optimization using Merchant Words tools (18:43)
Search Engine Optimization (SEO) on Amazon Listings (38:56)
Writing Content Coaching with The Organic Pharmacy - Rylee (72:49)
Pulling SEO Keywords for written content (32:48)
Content Marketing: Advanced Written Content - A+ and Storefront - Erin Zelnio
Researching and Creating a Customer Avatar (67:59)
Creating A+ Content (27:46)
Storefront Overview and Editing (60:19)
Creating Graphics for A+, Storefront, and Videos (77:44)
Creating a Landing Page in the Storefront Based on Customer Avatars (32:20)
Content Marketing: Visual Content - Photography - David Johnson
Let's Get Started with Visual Content Marketing
Troubleshooting Image Upload Problems (4:26)
Admin team visual content tutorials (43:55)
Visual team adobe program tutorials (221:25)
Visual team studio lighting basics (9:09)
Content Marketing: Visual Content - Videography - David Johnson
Uploading Videos in Seller Central (10:00)
Content Marketing: Community Engagement with Posts - Leo Texeira
Let's Get Started with Community
Day 1-5 Check-in - WELCOME Interns (35:03)
Creating the Amazon POST Account (8:26)
Adding POSTS to Amazon (15:23)
How to add POST Metrics & FB/Instagram Metrics - Running Community Updates (16:14)
Content Marketing: Off-Amazon Social Media - Leo Texeira
Finding good images and getting client approval (pending)
Content Marketing: Off-Amazon Websites - Rachel Johnson
Getting a Website set up - Malco Modes Example (52:11)
Creating and Uploading a Blog Post on Wordpress using Elementor (46:21)
Setting up a Home Page and Customizing a Theme in Shopify (62:00)
Advertising: Launching PPC - Autumn Echols
Let's Get Started on Advertising
An Introduction to what the Advertising Team Does (81:28)
Launching Ads - Step 2 (53:53)
Client call w/Dennis Petkiewicz going over Competitor Focused Advertising
Getting Started with a Client on Advertising (Who Has Already Been Advertising) (104:12)
Advertising: Metrics & Performance Evaluation - Autumn Echols
Tracking Keyword Rankings on Scope (13:30)
Evaluating Advertising Performance from Total Sales - Getting the Total Sales
Creating an Advertising Plan
Client Reports and Rankings in MerchantWords (36:34)
Client & Role Management: Project Management - Rachel Johnson
Using Traction Tools for Clients (12:01)
Finding the Key Performance Indicators on the Client Account (36:22)
Creating the weekly updates (13:34)
KAM Team Meeting: Community, Managing Client Expectations, Working Together (65:11)
Strategic Q Planning (2:26)
Client & Role Management: Career Development - Rachel Johnson
Session 1: Managing Multicultural Teams w/RAJ (72:25)
Session 2: Making Decisions with RAJ (56:51)
KAM Call: Team Introductions and Expectations (42:12)
Client & Role Management: Client Interactions - Rachel Johnson
Meeting discussing Social Media and Account Progress with Doug Short (48:38)
Coaching Call - Kathy Kehoe (Global Expansion) (30:55)
Weekly Meeting During Launch Phase with Organic Pharmacy (60:47)
Weekly Meeting with Unirex - Vancouver Plan (64:51)
Coaching Call - Vivek Sagar (Pesticides, Hazmat, and Marketing Concepts) (45:21)
Coaching Call - Vivek Sagar (Sourcing, Advertising, Marketing) (36:40)
Coaching Call - Vivek Sagar (Taxes, Escalations to ESR) (28:53)
Kickoff Call with In Style Eyes and Rachel (67:13)
Whidbey Kickoff Call - Zeal Naturals (63:41)
Storefront Overview and Editing
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock